Utilizing A Wireless Cell Network for Back-up

Think back to the day when you went to your local store to purchase the latest “single” or “album” of music. Then came the internet and you could listen, purchase, and share the music you wanted through a few licks of a mouse. The internet opened up the ability to share files which had a profound impact on the music industry and the way people go about purchasing music…the shift could have been devastating to the music industry but wasn’t because they responded by reinventing themselves to integrate.


Our industry is in a similar situation. Some predict that cell phones are taking over the business phone world and will make desk phones obsolete. We continue to identify applications where the cell and business phones overlap and can provide additional benefits to businesses. Business telephone manufacturers and internet service providers have jumped into this game full force and are continually introducing new ways to incorporate cell phones and cell networks into new business applications.

The other day Bill related an interesting story to me. Recently, we were contacted by a prospective customer who was moving. They had ordered their business internet service through a cable company and at the last minute, learned that the cable company would not be able to provide the service that had been agreed to. They called us to help.

We started by checking to see if we could help this prospective customer by providing DSL, but they were too far from the circuit.

After a “Taylored Systems mini brainstorming session” we determined that we could utilize an Adtran router (that we had in stock) and insert a card from Sprint or Verizon to allow the prospective customer to have internet access to multiple devices through this one connection. Voila…it worked.

We don’t recommend this as a permanent solution, but it is an outstanding temporary option until the permanent circuit can get installed. And, the customer is able to keep working without worrying about lost productivity.

We have since tested this option in areas that we didn’t think had great cell connections – and it worked; even in environments without strong cell strength. And so, as you are looking at have redundancy and back up plans in to support your business applications, don’t underestimate the power of the cell phone network.

Call us, we can help.

This was Amy Hershman’s last conversation with Bill Taylor.

Who do I call for that?

So you have just switched to a bundle for your iPhone, Uverse, landline, and broadband. Why? Was it the one bill you receive that takes care of everything? YES! Was it knowing that you’ll have one company to call if something goes wrong? YES! Was it that you saved hundreds of dollars a month by lumping them all together? YES!

So why do you have this freedom at home with your personal technology needs, but from a business prospective, your accounts payable department and IT department is constantly asking:

• Who do I call to get my phone fixed?

 Taylored Systems!

• I have a problem with a line do I call Taylored Systems because they service my phone system? What about my video surveillance and door access needs? What about voice and data cabling? What about my routers and switches and servers? What about my data back ups and disaster recovery plan?

 Yes! Yes! Yes! Yes! And YES!

• Why am I writing 4 checks to 4 different companies for things that are all reliant upon one another?

 Because you have not called a Taylored Systems representative to analyze your spending and condense your costs.

• I have some changes I’d like to make that will help us, but my director is telling me to watch my spending, how do I do this without it costing extra?

 Because you’re currently on the old pay-as-you-go time and material plan rather than a simple “budget friendly helping” “Service”

• Something is wrong and fingers are being pointed. I only have two hands how do I strangle all 6 of my vendors? Have one trusted advisor who will take care of everything. That way if something goes wrong you only have one person to strangle who cannot point fingers.

The good news: Our industry is making changes to become more efficient and less confusing to our end users. The previous questions have spurred new technologies. It is now simpler and more efficient to do business whether you’re a small business or a multi site, multi national corporate giant.

Have you considered Communications as a Service (CaaS), managed services, cloud computing, dynamic IP dial tone and internet, and virtualization since they are a few of the main changes and new developments our industry has undergone? Technology is making it easier for a company to have a single trusted advisor to assist with many different areas of their business applications. We all know there are many technology companies here in Indianapolis vying for your business, but do you want one of those for every piece of your technology?

No, that’s why you personally no longer have a cell phone bill, cable bill, landline bill, and internet bill. It all comes nicely on one bill every month.

This was Michael Martin's latest conversation with Bill Taylor.